I'm missing my laundry bag(s)

Your laundry will always be delivered in clear plastic delivery bags. If you put your laundry out in laundry bag(s), we'll wash them and return them folded with the rest of your laundry. Please check your delivered laundry first.

If you're sure your laundry bag(s) were not delivered with your laundry please contact us the Poplin Concierge team at [e-mail] for assistance.

You can also rate and review your order, indicate the problem that you're missing items, and that will trigger an alert to our investigation team, who will contact you shortly.

If you already rated/reviewed your service and did not include anything about your missing laundry bags, you can to edit your rating/review.