Pricing & Payment

• Estimated Cost
• Forms of Payment
• How to verify weight
• Order Minimum
• Oversized Items ($8 Extra)
• Poplin Gift Cards

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The Service

• What if there's loss or damage?
• Where is my laundry done and who are Poplin's Laundry Pros?
• Service Areas and Locations
• Recommending your Laundry Pro
• What's Included?
• Do you separate lights & darks?

Care of Laundry

• Detergent
• Dry Temperature
• Hang Dry
• Hot or Cold Wash?
• Other Laundry Products
• Other Services

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Pick up & Delivery

• Can't leave laundry out
• Do I need laundry bags?
• Free pickup/delivery
• Hotel Guests
• How are Pickup and Delivery Deadlines Determined?
• Pickup and Delivery Windows

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Limitations

• Safe & Sanitary Laundry Policy
• Size Limitations
• Weight Limitations
• What Can (and Can’t) Poplin Wash?
• Why We Don’t Allow Tracking Devices in Laundry Orders