Help Placing an Order

• Blocking a Laundry Pro
• Applying a Promo Code or Gift Card
• Selecting a Preferred Laundry Pro

Help With an Active Order

• What if my card declines?
• Why Was My Delivery Deadline Extended?
• How to Cancel a Poplin Order

Help With a Delivered Order

• Missing Laundry Supplies (Baskets, Bags, Detergents & Other Paraphernalia
• Change a Rating or Tip
• What Happens if an Item is Damaged?
• Missing an Item From Your Order? Here’s What to Do
• How much does laundry weigh?